So it is a big challenge for machine learning in big data analytics. To overcome this challenge, Data Mining technologies and knowledge discovery in databases should be used. The business process outsourcing industry has evolved to establish itself as a more strategic partner to businesses.
This growth has shifted organizations to focus towards providing simpler, yet high-end, service delivery models through virtual platforms that maintain, monitor and optimize performance. The need to transform business partnerships into more meaningful collaborations has triggered the shift from conventional BPO to cloud-based business solutions.
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